Privacy Policy | Sixty6 Casino Canada

1. Introduction

Sixty6 Casino Canada ("we," "us," or "our") operating at sixty6casino.ca is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website, mobile application, and casino services. We operate in compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

2. Information We Collect

We collect the following categories of personal information:

Registration data: Name, date of birth, email address, residential address, province, and phone number
Identity verification: Government-issued ID (passport or driver's license), proof of address, and payment method verification documents
Financial information: Payment method details (processed securely — we do not store full card numbers), transaction history, deposits, and withdrawals
Gaming activity: Games played, bets placed, wins and losses, session duration, and bonus usage
Technical data: IP address, device type, browser type, operating system, and access logs
Communications: Customer support chat transcripts, email correspondence, and survey responses

3. How We Use Your Information

Your personal information is used for the following purposes:

To create and manage your casino account
To verify your identity and age (KYC compliance)
To process deposits and withdrawals
To provide customer support and resolve disputes
To comply with anti-money-laundering (AML) and fraud prevention obligations
To send you promotional communications (only with your consent)
To analyze gaming patterns for responsible gambling monitoring
To improve our website and services

4. Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your data with:

Payment processors: Interac, Visa, Mastercard, Skrill, Neteller, and cryptocurrency networks (only the data necessary to process transactions)
Game software providers: For game delivery and fairness verification purposes
Regulatory authorities: As required by Canadian law and gaming regulations
Identity verification services: For KYC compliance
Legal authorities: When required by valid court order or applicable law

5. Data Security

All personal data is protected by 256-bit SSL encryption during transmission. We store data on PCI DSS-compliant servers with restricted access controls, regular security audits, and intrusion detection systems. We conduct annual security reviews by independent certified security professionals. Employee access to personal data is limited to those who need it to perform their job functions.

6. Data Retention

We retain your personal information for as long as your account is active and for a period of 5 years after account closure, as required by Canadian anti-money-laundering regulations. You may request deletion of your data subject to our legal retention obligations.

7. Your Rights

Under PIPEDA, you have the right to: access your personal information held by us; correct inaccurate information; withdraw consent for non-essential processing; file a complaint with the Office of the Privacy Commissioner of Canada. To exercise any of these rights, contact our Privacy Officer at [email protected].

8. Cookies

We use essential cookies for website functionality, analytical cookies to understand usage patterns, and (with your consent) marketing cookies for personalized advertising. You can manage cookie preferences through your browser settings or our cookie consent tool.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact

For privacy-related inquiries: Privacy Officer, Sixty6 Casino Canada, [email protected]. For complaints: Office of the Privacy Commissioner of Canada, 30 Victoria Street, Gatineau, QC K1A 1H3.